Everything You Need to Know About Our Luxury At-Home Aesthetic Services
About RUPAYNA
RUPAYNA is an ultra-luxury aesthetic brand offering clinic-grade skin and hair treatments at
your home, delivered by certified experts under doctor supervision.
Yes. All treatments are safely and professionally performed at your home with proper
hygiene, equipment, and protocols.
No. RUPAYNA is a premium at-home aesthetics brand that brings clinic-level expertise and
technology to your doorstep.
Services & Treatments
We offer Laser Hair Removal, Carbon Laser treatments, HIFU non-surgical facelift, advanced
facials, consultations, and skincare products.
Yes. All treatments follow strict medical and hygiene protocols and are supervised by
qualified doctors.
Results vary depending on the treatment and individual skin or hair condition. Some
treatments show instant glow, while others require multiple sessions.
Booking & Appointments
You can book directly through our website by selecting your service, expert, date, and time.
Yes. Available experts are visible during booking, and you may select your preferred
professional.
Appointments can be rescheduled as per our cancellation policy, usually up to 24 hours in
advance.
Consultation Questions
Yes. Consultations can be free or paid, depending on availability and settings controlled by
RUPAYNA.
For certain advanced treatments, a consultation is recommended to ensure suitability and
safety.
Pricing & Payments
Payments are accepted online via secure gateways such as Cashfree and Razorpay.
No. All pricing is transparent and clearly displayed before booking.
Yes. Valid coupon codes and referral benefits can be applied during checkout.
Home Service & Hygiene
Just a clean, comfortable space. Our experts carry all required equipment and hygiene
materials.
Absolutely. All tools are sanitized, and experts follow strict hygiene protocols including
gloves and disposables.
Doctors & Medical Safety
Yes. Treatments are doctor-supervised, and medical records are maintained securely.
Yes. Your data is protected and accessible only to authorized doctors and admin staff.
Products & E-Commerce
Yes. RUPAYNA offers a curated selection of premium skincare products through our website.
Returns are accepted only for damaged or defective products, subject to our refund policy.
Refunds & Cancellations
Cancellations made within the permitted time frame are eligible as per our Refund &
Cancellation Policy.
Refunds are processed within 5–10 business days to the original payment method.
Support & Contact
You can reach us via phone, email, WhatsApp, or the Contact Us page on our website.
Our support team is available during designated working hours. Appointments are
booking-based.
If you have any additional questions, our team is always here to help you experience the RUPAYNA
standard of luxury care.